Custom E-Commerce Features
The Pinnacle e-commerce platform meets the needs of both b2b and b2c marketers.
Catalogue and Order Features for your Customers
- Catalogue browsing
- Results sorting
- Filtered navigation
- Catalogue search
- Product display
- Static and dynamic product bundles
- Differential pricing
- Product suggestions/recommendations
- Top sellers
- Promotions
- Product stock availability
- Back orders
- Wish list
- Recently viewed products
- Shopping cart with summary viewable on all pages
- Persistent shopping cart
- Purchase order or payment options
- Secure customer checkout & registration
- Customer password encryption
- Shipping options and estimates
- Payment options
- Online order receipts
- Email order confirmations
- Email notifications
- Recurring billing and subscriptions
- Immediate download of digital products
- Customer sign in/authentication
- Tiered pricing based on login
- Multiple languages
- Multiple currencies
Customer Self Service Features
- View order history
- View order details
- Manage address book
- Manage credit cards
- Forgot password
- Change password
- Order tracking
Marketing and Merchandising Features
- Multi-store management with each store having a custom look & feel
- Product Catalogue Management
- Master & virtual catalogues
- Unlimited categories and sub-categories
- Unlimited products
- Featured products
- Related products
- Single SKU and multi-SKU configurations
- Static and dynamic bundles
- Assign products to multiple categories
- Personalization
- Geo location
- Shopper profile
- Attribute Management
- Product attributes
- Customer attributes
- Promotions
- Catalogue promotions
- Gift certificates
- Public, limited use coupons & private coupons
- Definable coupon activation rules
- Cross selling
- Up selling
- Warranty sales
- Content Management
- CMS publishing
- Dynamic content
- Search Engine Optimization
- SEO friendly urls
- Unique titles for each page
- Unique meta description tags for each page
Features for your Site Managers
- User Management
- Role-based security
- Custom user roles
- Users
- Permissions
- Customer and Order Management
- Search for customers
- View customer details
- View customer order history
- Search for orders
- View orders
- Create orders
- Update orders
- Shipment management
- Digital goods fulfillment
- Pricing
- Tiered pricing
- Sale pricing
- Differential pricing
- Multiple currencies
- Reporting
- Sales summary between any two dates
- Customer registrations
- Best customers
- Gift certificates
- Low stock
- Order summary
- Orders by status
- Shopping cart promotions
- Sales summary between any two dates
- Shipping Management
- Warehouse packing list
- Shipping regions
- Shipping service levels
- Integrated shipping modules
- Canada Post
- US Postal Service
- UPS
- FedEx
- Purolator
- Payment
- Credit card payments
- Credit card authorization
- Recurring Billing
- Data Import/Export Management
- Data Import/update capability
- Data export
- Tax Management
- Sales tax codes
- Tax categories
- Tax zones
- Value Added Taxes
- Configuration and Store Settings
- Settings management
